Our story
Brighton-based, Sussex-wide
Hot Tub Hero Sussex is a family-run business based in Brighton. We pride ourselves on customer service and knowledge, and we strive to deliver the very best service possible with a positive approach.
Our engineers are experienced, electrically trained to Part P standard, and fully insured — so you can rest assured your hot tub is in safe hands. The suppliers we use only stock genuine parts, never reconditioned products, and every part comes with a warranty.
“Do the job properly, or not at all.”Hot Tub Hero company mantra
What you can rely on
Every visit, every repair, every clean — the same standard.
Part P trained
Electrically trained engineers, so wiring and electrics are handled safely and correctly.
Fully insured
Complete peace of mind on every job, large or small.
Genuine parts
No reconditioned substitutes — every part is genuine and backed by warranty.
Balboa & Gecko specialists
Deep product knowledge across the two most common control systems, and most other major brands.
Good to know
Opening hours & payment
Monday to Saturday, 9am till 7pm. Sunday, 10am till 4pm.
All major debit and credit cards accepted.
Get in touch